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LEGAL CONDITIONS

Trademarks
Prim'X Technologies and Zed! are registered trademarks of Prim'X Technologies SAS. All the other cited brands are the registered trademarks of their respective owners.

Languages of the Legal Terms & Conditions
Despite all the care taken in translating the legal terms & condition from French to English, there may be differences of interpretation depending on the language. As such, in the event of any dispute, should there be contradiction between any two versions of the document, the reference language remains the French original.

Licence information

In order to use the SSL communication protocol, this product includes:
- software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.OpenSSL.org/)
- cryptographic software written by Eric Young (eay@cryptsoft.com)


Privacy policy

The processing of your personal data and respect for your privacy have always been at the heart of our business and one of our priority concerns.

Thus, Prim'X Technologies undertakes to comply with the legislation in force on the protection of privacy and personal data and, in particular, the EU's General Data Protection Regulation (GDPR) dated 27 April, 2016.

The goals of this Privacy policy (hereinafter referred to as the "Privacy policy") are therefore:
- to enable you to disclose your personal information in total confidence and total confidentiality when using our website (hereinafter the "Website"),
- to inform you of the purposes of the processing carried out on the data collected by Prim'X Technologies over the Website,
- to inform you of the measures taken to protect and secure your personal data,
- and more broadly, to explain to you what your personal data rights are.

1. Who are we?


The Website is managed by the company Prim'X Technologies, a Société par Actions Simplifiée (SAS) registered with the LYON trade and companies register (RCS) under the number 448 603 985, having its registered office SKY 56 18 rue du Général Mouton-Duvernet 69003 Lyon and share capital of 214,100 euros (hereinafter "Prim'X Technologies").

2. When do we collect your personal data ?

When you visit and use the Website you may be asked to provide a certain amount of personal data, i.e. information which may enable you to be identified directly or indirectly.

You will be asked to communicate personal data in order to:
- create your personal account or log on to this account,
- browse the Website,
- fill out any form on the Website or leave a comment,
- Download ZEDFREE
- receive information about our products and services,
- make a purchase,
- report a problem or request assistance.

Some personal data that you may be requested to provide are mandatory. The mandatory nature of the data collected is indicated by an asterisk. The other data are optional. Failure to provide the required personal data makes it impossible for you to access all the services on the Website.

The Website is not intended for minors. However, if you are a minor and you have provided personal data about yourself, you guarantee that you have obtained prior authorisation to do so from one of your parents. Prim'X Technologies waives all liability if such authorisation has not been obtained. All parents and guardians are encouraged to promote responsible and prudent behaviour by minors when they disclose their personal data over the internet.

3. What personal data do we collect? For what purpose are they collected? For how long will your data be kept?
In the context of its Website, Prim'X Technologies is likely to collect personal data from you as follows:

Purpose of the processing

Legal basis of the processing

Personal data processed

Storage duration

Creating and logging on to your personal account

Contract and consent

Identification data (Title/surname/forename, email address,

postal address, phone number, fax number, (company), login and password associated with your account)

5 years after the expiration of the contract in active database - 10 years in archiving

Computer-based license management

Contract

email, computer name selected by the user

5 years after the expiration of the contract in active database - 10 years in archiving

Manage comments/support requests

Consent

Surname, forename, email address, (company)

Processing the answer

Sending information about our products

Legitimate interest

Surname, forename, email address

Two years (ZEDFREE users) or unsubscribe

Managing your order and delivery

Contract

Same as for personal account

Legal duration for invoices

Manage unpaid sums and any disputes regarding the use of our products

Contract

Same as for personal account

5 years after the expiration of the contract


For all other data collected, the data collection form will describe the rules applicable to the data thus collected in the event of these rules being different from those set out in this policy.


Aside from personal data, we also save statistical data (pages visited, number of hits). These data allow us to know how and to what extent certain parts of our website are used. These statistics contain no personal data.


Note that Prim'X Technologies never has access to your payment-related information (in particular for payments by credit card). Paypal payments are managed directly by Paypal. Payments by credit card are managed by Paybox, which is PCI-DSS certified by Visa and MASTERCARD.


4. Who is sent my personal data?

The personal information collected by Prim'X Technologies is not sold to third parties. However, we may share personal data collected with other entities, namely:

- Prim'X Technologies staff members authorised for the purpose of carrying out their assignments resulting from the purposes indicated above;

- Service providers, especially those who perform certain functions on our behalf (hosting, maintenance) and the PAYBOX service offered by the company VERIFONE, which allows you to use various payment methods;

- Judicial officers and law officials in the course of their litigation management and debt collection missions: in case of litigation, we may share your personal data for the purpose of defending our rights;

- Government administrations in particular for social and tax declarations;


We may also disclose your personal data to any potential buyer if Prim'X Technologies disposes of an entity or any of its assets.


We reserve the right to disclose your personal data to other parties if the law, any applicable regulatory provision, a court order or regulation requires or authorises such disclosure, or if such disclosure is required for the purposes of any investigation or proceedings in France or abroad.


5. How are my personal data protected?

Prim'X Technologies is committed to ensuring the data you send us are protected. To prevent unauthorised access, use, modification, destruction, loss, damage or disclosure, appropriate technical and organizational measures have been taken to protect the data collected.


In particular, the security of your data is provided:

- By means of a login and password protection;

- by encryption of databases;

- by restricting access to your data to authorised persons only (for example, only members or employees of Prim'X Technologies who need access to these data for the purposes stated above will have access to such data).


To help in this data protection process, it is recommended to avoid using a password that is too easy to guess, to regularly change your password and to not share it with anyone else.


Unfortunately, the transmission of information over the Internet is not entirely secure. Even though Prim'X Technologies is committed to doing everything in its power to protect your personal data, Prim'X Technologies cannot completely guarantee that data relating to you that you provide will be fully secure.

In case of a breach of your personal data presenting a risk to the rights and freedoms of the data subjects concerned, be aware that Prim'X Technologies is obliged to notify the competent supervisory authority and to inform you, without delay, of any personal data breach likely to give rise to a serious risk in terms of your rights and freedoms, so as to enable you to take any steps necessary.


6. What are my rights?
You have the right to access your personal data, to modify and erase such data, the right to be forgotten by Prim'X Technologies, to limit the processing of your data, to receive the personal data concerning you, provided to Prim'X Technologies in a format that is structured, frequently used and readable by machine and you are entitled to object to the processing of your personal data for a legitimate reason. When the processing is based on your consent, you are also entitled to withdraw such consent.

You also have the right to lodge a complaint with the CNIL (Commission nationale de l'informatique et des libertés) or a data protection authority of a Member State of the European Union and to give instructions for use of your personal data after your death.

This right may be exercised at any time:

- Either by visiting your customer space

- Or by sending an email to the following address [personal_data@primx.fr]

- Or by writing to : Prim'X Technologies SKY 56 18 rue du Général Mouton-Duvernet 69003 Lyon France


In order to enable Prim'X Technologies to reply without delay, please indicate your surname, forename and email address. Some requests to exercise your rights (right of access) must be accompanied by a photocopy of an identity document bearing your signature to verify your identity and specify the address at which you wish to receive the answer. Apart from special circumstances, a response will be sent within one month of receipt of the request.


7. Are my data being transferred outside the European Union?
In principle, the personal data collected are not intended to be transferred outside the European Union. These personal data are hosted on a server located within the European Union. An exception however, the management of personal payment data is transferred to VERIFONE (PAYBOX), and may result in the export of data outside the European Union and to the United States in compliance with regulatory requirements.

8. And cookies in all of this?
During your visits to the Website, a "cookie" may be placed on your computer, tablet or smartphone. On your first visit to the Website a banner informs you about the presence of cookies and prompts you to indicate your choices. If you object to the use of these cookies, you can disable them. We draw your attention to the fact that refusing cookies may prevent you from accessing certain features of the Website. If the systematic disabling of cookies on the user's browser prevents you from using certain services or features provided by Prim'X Technologies, this malfunction may in no way constitute a loss entitling the person concerned to claim any compensation whatsoever.

9. Changes to the Privacy policy
Prim'X Technologies reserves the right to change this Privacy policy or more generally to update it at any time and without notice. Any substantial change will be posted on the Website and/or, where appropriate, by email. We ask you to regularly check this page to keep informed of any changes made to this Privacy policy.

10. Contact Prim'X Technologies
For any comments or questions regarding this document please write to us at: [personal_data@primx.fr]
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